Everything renters ask before they book
How does payment work?
You get a QuickBooks invoice by email listing dates, suite, total price, payment terms, and the cancellation policy. Pay the invoice online by card or bank transfer. Payment in full is what secures the reservation.
Can you hold a reservation for me?
No. Reservations are first come, first served. We do not take deposits or hold dates. The invoice is the fastest way to lock in a weekend.
What is the minimum stay?
Most of our stays are two nights or longer. If you see a single night posted in the group, it is available as posted.
Are there extra fees?
The price on your invoice is the total for the stay. We do not add booking fees. The resort holds a refundable security deposit ($150 to $250) on your card at check-in and releases it after checkout. Some resorts collect a transient occupancy tax at check-in.
What is the cancellation policy?
Cancel 30 or more days before check-in for a full refund. Cancel 17 to 29 days before check-in and you are refunded less $225 (a $150 confirmation fee plus a $75 restocking fee). Cancellations 16 days or fewer before check-in are non-refundable, and there is no refund for early departure. The full policy is in our Terms and Conditions, which is also printed on every invoice.
Whose name is the reservation in?
Yours. After payment we put the reservation in the name you give us and Wyndham emails you the guest confirmation directly. The responsible guest must be 21 or older with a photo ID.
Do I need to meet you at the resort?
No. Check in at the front desk with your photo ID like any hotel stay.
Are waterpark wristbands included at Glacier Canyon?
Yes, for every registered guest on the reservation, for the length of the stay. Give us the correct guest count when you book.
Can I bring my dog?
Club Wyndham resorts do not allow pets, with an exception for ADA service animals. All suites are non-smoking.
Can you book resorts other than Glacier Canyon?
Yes. The same Wyndham points book 240+ Wyndham resort locations. Other resorts are booked to order, so give us as much lead time as you can. Browse the full resort directory or see how it works.
What is the best way to contact you?
Use the request form for dates - every request there is logged and answered, usually the same day. Email info@rentatwyndham.com for anything else. Please do not send booking requests by Facebook DM or by commenting on our group posts; Facebook buries those and we cannot track them.
Can you arrange early check-in or late check-out?
No. Early check-in and late check-out are decided by the resort front desk on the day, and we have no say in it. Ask at the desk when you arrive.
Can I change my reservation?
Changes are possible more than 15 days before check-in, subject to availability and the fees in our Terms and Conditions. Within 15 days of check-in a reservation cannot be modified, transferred, or moved to other dates.
Are you Wyndham?
No. RentAtWyndham is an independent business run by Club Wyndham owners. We are not affiliated with or endorsed by Wyndham Destinations or Club Wyndham.
Still have a question? Email info@rentatwyndham.com or send us your dates.
